Know Your Customer
The first step in Kaizen is to know the customer, his desires and behaviors. A superior organization must identify and fulfill the customer’s wishes before the customer speaks or even before they think about them.
Let the flow grow
Everyone in the organization must create a goal for themselves and adjust all their work plans in order to achieve that goal.
Refer to Gemba
“Gemba” means “factory floor”, where our product and service is produced, can be a production workshop or an office, a manager and a Kaizen leader must be in direct and direct contact with their employees. Managing employees remotely and online never makes progress in the work process and the employees themselves
Empowering people
A great organization is always looking to be able to provide the necessary training to its employees and make them skilled and capable people in their field of work to help the continuous improvement of the organization.
Clarification
Always talk to real information Undocumented information is much more dangerous than insufficient information.
The importance of Kaizen
Today, all managers of organizations believe that continuous improvement in any organization is the survival of that organization. The importance of competing with other competitors, changing the wishes and tastes of customers and other things shows that a company must be dynamic to maintain itself. And is constantly updating and improving itself. Kaizen in this way helps company managers to use their employees and improve their skills to create this improvement in the organization and lead the organization to excellence.
Kaizen Slogan
Continuous improvement is everywhere, every day and by everyone, a dynamic company will never stop improving.
